Online tools are opening new opportunities for air charter customers and operators, while creating new avenues for illegal charter activity. In AvBuyer’s “Online Tools: New Opportunities & New Risks for Air Charter,” NATA SVP Shannon Chambers and Senior Advisor Jacqueline Rosser explore why greater digital access must be accompanied by informed decision-making and continued vigilance.

The article highlights warning signs customers and aviation businesses should recognize, including unclear operational control, questionable lease arrangements, and online trip-sharing offers. Chambers and Rosser also discuss how education, operator verification, and reporting suspicious activity can help protect passengers, support legitimate operators, and strengthen confidence in the charter marketplace.